Return policy
Free Return Shipping
Create and print your UPS potenes return label from our Return Center:
Start a Return
or return on your own to the following address:
115 Hotel Cir, Pembroke, VA,24136,US
We always want you to be happy! If we can do better with your experience at potenes for any reason, please contact us.
· If any items arrive damaged or missing, let us know ASAP so we can help.
· Original shipping charges will not be refunded
· Returns made within 30 days will be refunded to the original payment method.
· Please make sure all items are in original condition with tags. With a copy of the packing slip or order confirmation.
· You can send returns back VIA any carrier at your cost or chose our free UPS return label.
· If you have more than one box, process the items in each box as a separate return.
· Please allow 7-14 days after delivery for your refund to be processed
Customer Support 24/7
Phone: +1 (805) 351-2168
Email: [email protected]
Address:Room 2804, Building 3, Zone C, Fubang Xueyuan, No. 56, Lane 1956, Xuenan Street, Xialin Street, Chengxiang District, Putian City, Fujian Province
Name:Flatfish (Putian) Network Technology Co., Ltd